Our commitment in plain English: Manifex does not sell, rent, or trade your personal information to any third party — ever. Your data exists to make the software work for you, and for no other purpose.
Manifex is a shipping logistics platform operated by Manifex, LLC. This Privacy Policy explains how we collect, use, and protect the information you provide when you use our software and website.
If you have questions about this policy, contact us at [email protected].
We collect only the information necessary to provide the Manifex service:
We will never sell, rent, lease, or trade your personal information, business data, shipment records, or carrier account details to any third party for any reason, including advertising, data brokerage, or marketing.
We do not build advertising profiles. We do not share your data with data brokers. We do not use your shipment history to train AI models sold to competitors. Your business is your business.
Your data is used solely to:
We will never use your data to send unsolicited marketing from third parties or sell access to your contact information to anyone.
Manifex takes payment security seriously. All payment processing is handled by an industry-leading payment processor that is certified to the highest level of the Payment Card Industry Data Security Standard (PCI DSS Level 1).
This means:
When you save a card on file for Manifex-rate shipments or your subscription, your payment details are secured by the same infrastructure trusted by millions of businesses worldwide.
Manifex connects to services you authorize — such as your accounting software and carriers. These connections are made on your behalf and governed by your agreements with those providers. We access only the data necessary to complete the action you requested (e.g., looking up a ship-to address by invoice number).
We do not share your data with these services beyond what is required to fulfill your specific request.
We retain your account and shipment data for as long as your account is active, and for up to 3 years after cancellation for legal and tax compliance purposes. You may request deletion of your data at any time by contacting [email protected].
You have the right to:
To exercise any of these rights, email [email protected]. We will respond within 30 days.
If we make material changes to this Privacy Policy, we will notify you by email and post the updated policy here with a new effective date. Continued use of Manifex after notification constitutes acceptance of the updated policy.
Questions about this policy? We're a small team and we take privacy seriously.
Email: [email protected]